At Kinsugi, we are committed to delivering your orders promptly and securely. Below is an overview of our shipping policies, including processing times and estimated delivery durations for both UK and international orders.
Processing Time:
All orders are processed and dispatched within 1-3 business days from the date of purchase. You will receive a confirmation email once your order has been shipped.
Shipping Rates and Delivery Times:
We offer shipping to both UK and international destinations. Please note that shipping rates and delivery times vary based on the destination country.
United Kingdom:
- Standard Delivery: Estimated delivery within 3-5 business days.
International Orders:
-Standard Delivery: Estimated delivery within 6-10 business days.
International Shipping Considerations:
Please be aware that international shipments may be subject to customs duties, taxes, and import restrictions specific to the destination country. These charges are the responsibility of the recipient and are not included in the shipping cost. We recommend checking with your local customs office for detailed information on potential fees and regulations.
Important Notes:
- Delivery times are estimates and may vary due to factors such as customs processing and local postal services.
- We are not responsible for delays caused by customs procedures or other factors beyond our control.
-Please ensure that the shipping address provided is accurate to prevent any delivery issues.
If you have any questions or require further assistance regarding shipping, please contact our customer service team at kinsugi.customerservice@outlook.com
Choosing a selection results in a full page refresh.
