privacy policy
At KINSUGI, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data.
Information Collection
We collect personal information that you provide to us when you place an order, create an account, or interact with our website. This information may include your name, email address, shipping address, billing address, and payment information. Additionally, we may collect non-personal information such as your IP address, browser type, and usage data to enhance your experience on our site.
Use of Information
The information we collect is used for various purposes, including:
- Processing and fulfilling your orders
- Communicating with you regarding your orders and inquiries
- Improving our website and services
- Sending promotional materials and updates, if you have opted in to receive them
Data Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, firewalls, and secure server hosting. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except to provide services that you have requested or as required by law. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
Your Rights
You have the right to access, correct, or delete your personal information at any time. If you wish to exercise these rights, please contact us using the information provided on our website. Additionally, you may opt out of receiving promotional communications from us by following the unsubscribe instructions included in those communications.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of our services after any changes constitutes your acceptance of the new Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through the contact information provided on our website. We are committed to addressing your inquiries and ensuring your privacy is respected.
Email: Kinsugi@kin-sugi.com
We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners,for the purpose of enabling and operating our text messaging program. Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program. Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.
